Access alert
Important support information should be short, visible, and directly connected to the next action.
Open CARDService standards
Accessible public-service patterns in ANCHOR style.
This page gathers reusable patterns for clear navigation, plain language, accordions, process steps, alerts, cards, search, tags, and summary boxes.
Patterns
Reusable public components.
Summary box
Use for a plain-language summary before a dense article, document, or policy section.
Article collection card
Use for article desks, research notes, documents, and media items.
Read articlesSearch pattern
Accordion
Plain answers that can expand.
Tell the reader what the page is for, who it serves, and what action to take next.
It should support keyboard use, clear contrast, plain text, print use, mobile layout, and low-overwhelm reading.
They should read like a magazine or news desk: cover story, article collections, issue racks, media, and shareable public-service messages.
Process list
From need to public support.
- Identify the access barrier.What blocks the person from getting support?
- Choose the route.Passport, CARD, Map, Academy, Documents, Language, or Media.
- Make it usable.Readable layout, direct link, print option, Spanish support, and correction route.
- Keep it stable.Optimize the page for speed, reliability, security, and public trust.